PC Techniques - Pandemic Protocols

Covid-19 Working Practices - January 2022

I am Fully Boosted

However I remain cautious because of new variants, so will remain careful when working at customer premises.

Repairs by Remote Control - I can make a remote connection into your device (if technically possible) to do work on it. This relies on devices that can be connected to, and where the broadband connection is working satisfactorily. (This can also work with Talktalk broadband)

Site Visits - On Site Protocol

I have resumed visits, but this will be done carefully with safeguards in place for both customers and myself.

Where the working space is small, or lacks sufficient ventilation I will work there but ask if it is minimally occupied during my visit, and has been ventilated before I enter. I ask that any unvaccinated or vulnerable persons there will keep a safe distance, this in particular to protect them.

I will wear a FFP2/3 face mask even if those above conditions are met as an added precaution and ask that persons I may meet do likewise please.

I am sorry if this is inconvenient but feel that I must protect as best as I can all persons to the best reasonable standards.

I update my knowledge of coronavirus on a regular basis, so my approach might change according to the developments from top virologists & researchers, please feel free to discuss your own health needs with me.

Off Site Repairs

Should the above not be possible and if your device can be repaired off site, (either by me collecting it, or you delivering it), then I am happy to do this.

Transfer of Your Device(s) for me to Repair Offsite

Please note that when handing over a device to me you ensure that it has been wiped thoroughly using a soft cloth that has been dampened (not soaked) in an approved virucide solution such as diluted bleach, to neutralise all hand contacted surfaces. Please do this also for any chargers, data sticks/external drives and carry case handles.

Please do this thoroughly to include keyboards, mouse, screen & base edges (where opening/closing and carrying are contacted,  This is especially important for 'smart phones', pads/tablets that are hand held in normal use, and also for power chargers which I ask you to make available.

During transfer please maintain a safe distance.

When returning devices to you I will apply the same cleaning protocol to the devices and again maintain distance at 2 metres minimum.

Please keep safe & well!

Greg Dance.


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Fully Vaccinated

Signatory of Covid Safety Pledge (Independent SAGE)




"Greg, is a life saver! Quick, patient and brilliant at the trickiest of computer problems. I feel so fortunate to have found him!"


"I’ve found my own technical emergencies ‘paratechnic’! Greg provides a cornucopia of expert professional advice his fluency in the language of the digital age is deeply reassuring for those of us who do not understand the vocabulary of this new language. He provides prompt help in a COVID safe manner".
Many 🙏 Joanna


"We have used their services for both our businesses and always received prompt, efficient & friendly service at a fair price." Lief Financial Services & Village Therapies - Whiteshill.


Thank you so much for your help in saving my computer after the “blue screen of death” appeared ... for repairing my laptop and getting it running like silk better than it has been for the last year or so. - In appreciation Louise.


"I'm blind and use a screen reading system to access my computer. Greg Dance was recommended to me by another blind person, as he has learned about speech systems, an area in which he specialises. I find him extremely helpful, patient, thorough and reliable. He's really helped me to get the most out of my computer, and I'm very grateful for all that he's done." - MK Nailsworth Glos.



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