Rates & Fixed Charges

 

Charges for General Work

Hourly = £35.00*

Half Day = £112.50 (£28.13 per hour for 4-8 hours worked in one session)*

Full Day = £197.50 (£24.69 per hour for 8 hours worked in one session)*

*Excludes up to 30 minutes for discussion of your needs.

Includes follow up phone calls for assistance if the cause is connected to repair work done.

 

Remote Control Work (or Telephone, Advised Consultancy) for Repairs = £30.00 per hour


 

Job Rates

I have produced a Job Price Estimate Guide (below).

The reason for it being an estimate only is because in common with many other professions it is not always possible to fully assess a job work time for various reasons.

If you inform me of any cost limitations you wish to apply to the job before commencement I will be happy to discuss these before work begins.

Device Fault Identification and Reporting

To identify a fault (or faults) on a device I will make a flat rate charge of £20 per device investigated in one session. This would apply also to a network to which multiple devices were attached and experiencing a single fault condition, (only one charge is made).

Should separate systems have issues without a common cause (with regard to the symptoms) then a subsequent additional charge(s) of £15 each device may be made at my discretion if identified during the same visit.

 

Long Scans or System Testing

Time will be charged only to disassemble, scan set up and reassemble / restore a system to its original state before work commenced.

So time is not charged for the duration of longer term tasks such as diagnostic scanning (repair scans, or Anti Virus / Malware scans) or similar longer tasks.

Time will be charged however for remedial works based on the outcomes discovered or associated investigative work relevant to the reported issue(s) of the machine or system.

Where possible I will coincide scans with other work as required to minimise work time or disruption and speed up the overall jobs completion. Where this occurs my normal hourly/half day or full day rates will apply.

 

Travel Costs (if applicable)

Time is not charged for travelling to your premises if local to Stroud, but if subsequent visits are required or if I need to purchase components relevant to your repair to complete the work(s), I will charge 50p per mile and £10 per hour for my time.


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Testimonials

 

1) "We have used their services for both our businesses and always received prompt, efficient & friendly service at a fair price." Lief Financial Services & Village Therapies - Whiteshill.

 

2) Thank you so much for your help in saving my computer after the “blue screen of death” appeared ... for repairing my laptop and getting it running like silk better than it has been for the last year or so. - In appreciation Louise.

 

3) "I'm blind and use a screen reading system to access my computer. Greg Dance was recommended to me by another blind person, as he has learned about speech systems, an area in which he specialises. I find him extremely helpful, patient, thorough and reliable. He's really helped me to get the most out of my computer, and I'm very grateful for all that he's done." - MK Nailsworth Glos.

 

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