Rates & Fixed Charges

 

Charges for General Work  (October 2019)

Hourly = £37.50

Half Day = £33.00 / Hour for 4-7 hours

Full Day = £30.00 / Hour for 8 or more hours

Includes follow up phone calls for assistance if the cause is connected to repair work done.

Remote Control Work (or Telephone, Advised Consultancy) for Repairs due to covid-19 restrictions = £33.00 per hour.

Telephone Assistance:- On answering a call for technical guidance I will make a charge of £2.75 which will cover also the first 5 minutes. Further time will be charged at the same rate which equates to my usual rate for remote assistance which is £33.00 per hour.
As calls of this type can sometimes happen in a sequence, I will send one invoice for these services at the end of each month so that it minimises the paperwork we both then process.


Days & Times:- This is for calls received during normal business hours 9:00am to 5:30pm Monday to Friday, please will you try to keep to between those times and days. However I recognise that because of the priority that I.T has assumed because of people being isolated I won't make those days and times absolute, so outside of them is OK for an IT crisis!


Job Rates

I have produced a Job Price Estimate Guide (below).

The reason for it being an estimate only is because in common with many other professions it is not always possible to fully assess a job work time for various reasons.

If you inform me of any cost limitations you wish to apply to the job before commencement I will be happy to discuss these before work begins.

 

Device Fault Identification and Reporting

To identify a fault (or faults) on a device I will make a flat rate charge of £37.50 per device investigated in one session. This would apply also to a network to which multiple devices were attached and experiencing a single fault condition, (only one charge is made).

Should separate systems have issues without a common cause (with regard to the symptoms) then a subsequent additional charge(s) of £33.00 for each device may be made at my discretion if identified during the same visit.

 

Long Scans or System Testing

Time will be charged only to disassemble, scan set up and reassemble / restore a system to its original state before work commenced.

So time is not charged for the duration of longer term tasks such as diagnostic scanning (repair scans, or Anti Virus / Malware scans) or similar automated tasks.

Time will be charged for remedial works based on outcomes discovered or associated investigative work relevant to the reported issue(s) of the machine or system.

Where possible I will coincide scans with other work as required to minimise work time or disruption and speed up the overall jobs completion.


Quick Bytes News (QBN)

Free Articles on I.T.topics

COOKIES & PRIVACY

DBS Certificate Holder



Testimonials

"I’ve found my own technical emergencies operative or a ‘paratechnic’.
Greg provides a cornucopia of expert professional advice -
his fluency in the language of the digital age is deeply reassuring for those of us who do not understand the vocabulary of this new language. He provides prompt help in a COVID safe manner".

Many 🙏 Joanna

 

"We have used their services for both our businesses and always received prompt, efficient & friendly service at a fair price." Lief Financial Services & Village Therapies - Whiteshill.

 

Thank you so much for your help in saving my computer after the “blue screen of death” appeared ... for repairing my laptop and getting it running like silk better than it has been for the last year or so. - In appreciation Louise.

 

"I'm blind and use a screen reading system to access my computer. Greg Dance was recommended to me by another blind person, as he has learned about speech systems, an area in which he specialises. I find him extremely helpful, patient, thorough and reliable. He's really helped me to get the most out of my computer, and I'm very grateful for all that he's done." - MK Nailsworth Glos.

 

 

 

My Facebook Page - regular snippets of general & useful info

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


an ethical internet website